Shipping Policy

1. Delivery Methods

Skydatasol E-Commerce Gold offers two delivery options at checkout:

• Post Office (Standard Tracked) - Fully tracked postal delivery. Free of charge. Available for orders of all sizes, subject to item value.
• CVIT Contractor (Dedicated Security Fleet) - Delivery by our trained Cash and Valuables in Transit operatives using dedicated, insured security vehicles. A fee of £150 applies.

2. Delivery Timeframes

Orders are processed once payment has been confirmed. Estimated delivery times are as follows:

• Standard Tracked (Post Office): 3–7 business days within the United Kingdom.
• CVIT Security Delivery: 3–5 business days. Our logistics team will contact you to arrange a suitable delivery window.
• International delivery timescales vary by destination and will be confirmed at point of order.

3. Insurance

All shipments carry full replacement-value insurance from the moment goods leave our secure vault until confirmed handover. No delivery is considered complete until a signed receipt and photographic evidence of handover has been obtained.

4. Identity Verification on Delivery

For CVIT deliveries, the recipient must present valid government-issued photo identification matching the name on the order. We reserve the right to withhold delivery if identification cannot be verified, and will arrange a re-delivery at no additional cost.

5. Missed Deliveries

If a delivery attempt is unsuccessful, our team will contact you to rearrange. Repeated failed delivery attempts may result in the order being returned to our vault, and re-delivery fees may apply.

6. Packaging

All orders are shipped in discreet, unmarked packaging. No external labelling indicates the nature or value of the contents.

7. Contact

For shipping enquiries, contact us at gold@skydatasol.com or visit our contact page.