Privacy Policy

1. Who We Are

Skydatasol Ltd is the data controller for personal data collected through this website. Registered address: Chadwell Heath, 321-323 High Rd, London RM6 6AX. Contact: gold@skydatasol.com.

2. Data We Collect

We collect the following personal data when you use our services:

• Name, email address, phone number
• Shipping and billing addresses
• Payment transaction references (we do not store card or full payment details)
• Order history and correspondence
• IP address and browser information (via standard server logs)

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your orders
• Communicate with you about your orders
• Verify your identity for compliance purposes
• Comply with legal and regulatory obligations
• Improve our website and services

4. Legal Basis

We process your data on the following legal bases under UK GDPR: (a) performance of a contract - to fulfil your order; (b) legal obligation - to comply with anti-money laundering and other regulatory requirements; (c) legitimate interests - to improve our services and prevent fraud.

5. Data Sharing

We do not sell your personal data. We may share data with: payment processors (PayPal, NowPayments) for transaction processing; our authentication provider (Supabase) for account management; logistics partners for order fulfilment; and regulatory authorities where required by law.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, and in any case for a minimum of 7 years where required for tax and financial record-keeping.

7. Your Rights

Under UK GDPR, you have the right to access, correct, delete, restrict, or port your personal data. You also have the right to object to processing and to withdraw consent where processing is consent-based. To exercise any of these rights, contact us at gold@skydatasol.com.

8. Cookies

We use essential cookies to maintain your session and cart. We do not use tracking or advertising cookies. By using our site, you consent to the use of essential cookies.

9. Security

We use industry-standard security measures to protect your personal data, including HTTPS encryption, secure authentication, and access controls. No system is completely secure, but we take reasonable precautions to safeguard your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website.